Staff Members

There’s a knack for successfully working with student staff members, part-time employees, and overseeing evening and weekend events run smooth. At the University Inn, Jay is our support champion. He’s there when you need him.

A natural for delivering customer expectations, Joanne beings a passion that ensures every guest enjoys their time with us. Whether you’re here for overnight accommodations, or hosting a single or multi-day conference, Joanne is your lead to an exceptional Inn experience. 

Great teams have that go-to person that provides the supervisory cover to keep staff, guests and events on course during non-standard hours. Gary fills that role at the Inn, helping ensure the Inn experience is one guests will choose to repeat many times over.

When things need to be done within our facilities to ensure exceptional guest experiences, James is our go-to. From in-room maintenance, to conference setup and technology, James is your staff member who will handle what you need. [James West received the 2022 Beloved Community Award based on his incredible service to guests and compassion for all of those who he comes across. Read about his contributions and the award itself in the  2022 Beloved Community Award.

Like a symphony conductor orchestrating an outstanding performance, Janet is our chief of the day-to-day. Leader, supervisor and fine-tuner, Janet integrates people and facilities to seamlessly impart a memorable, and meaningful experience with each guest, on every visit. Including your time with us now.

For meshing all the critical details that go into staging a successful group event, Donna makes it all possible. From initial contact, to detail planning, to the day of your program, to invoicing and payment, Donna is your event coordination expert, and single contact solution.

Steering a mission that channels the Rutgers standards of excellence into high quality overnight and meeting experiences, Deana sets the course that guests, the University, and the community expect. Advancing Inn facilities and guests services, collaborating campus department accommodations, and operating with a keen eye on fiscal responsibility, Deana leads the big picture in making the Inn an impressionable part of your Rutgers experience.