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Staff Directory

Working in the background to ensure your time with us meets your needs and expectations is a staff of guest-oriented professionals. Count on us to be there for you.

Photo of Deana Pagnozzi

Deana Pagnozzi
Director

Steering a mission that channels the Rutgers standards of excellence into high quality overnight and meeting experiences, Deana sets the course that guests, the University, and the community expect. Advancing Inn facilities and guests services, collaborating campus department accommodations, and operating with a keen eye on fiscal responsibility, Deana leads the big picture in making the Inn an impressionable part of your Rutgers experience.
Photo of Donna Binstein

Donna Binstein
Conference Services Manager

For meshing all the critical details that go into staging a successful group event, Donna makes it all possible. From initial contact, to detail planning, to the day of your program, to invoicing and payment, Donna is your event coordination expert, and single contact solution.
Photo of Janet O’Beirne

Janet O’Beirne
Operations Manager

Like a symphony conductor orchestrating an outstanding performance, Janet is our chief of the day-to-day. Leader, supervisor and fine-tuner, Janet integrates people and facilities to seamlessly impart a memorable, and meaningful experience with each guest, on every visit. Including your time with us now.

James West
Custodial Group Leader

When things need to be done within our facilities to ensure exceptional guest experiences, James is our go-to. From in-room maintenance, to conference setup and technology, James is your staff member who will handle what you need. [James West received the 2022 Beloved Community Award based on his incredible service to guests and compassion for all of those who he comes across. Read about his contributions and the award itself in the 2022 Beloved Community Award link below.]

2022 Beloved Community Award
Photo of Gary O'Brien

Gary O'Brien
Part Time Supervisor

Great teams have that go-to person that provides the supervisory cover to keep staff, guests and events on course during non-standard hours. Gary fills that role at the Inn, helping ensure the Inn experience is one guests will choose to repeat many times over.
Photo of Joanne Leaf

Joanne Vadola Leaf
Guest Relations Agent

A natural for delivering customer expectations, Joanne beings a passion that ensures every guest enjoys their time with us. Whether you’re here for overnight accommodations, or hosting a single or multi-day conference, Joanne is your lead to an exceptional Inn experience. 
Photo of Jamine [Jay] Padilla-Coley

Jamine [Jay] Padilla-Coley
Supervisor, Weekends and Evenings

There’s a knack for successfully working with student staff members, part-time employees, and overseeing evening and weekend events run smooth. At the University Inn, Jay is our support champion. He’s there when you need him.