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Our COVID-19 Response

This page offers helpful information on our active response to COVID-19, and the necessary changes to our accommodations and services to enable and enhance guest safety.

Any questions about our safety measures, current services, or your time with us, simply contact us at 732-932-9144, or rutgersinn@docs.rutgers.edu.

We appreciate your understanding during this time, and hope our actions provide a reassuring level of confidence and satisfaction.

Thank you.

Updated: September 15, 2021 | 9:19 A.M.


Overnight Guest Accommodations

Reservations
The Inn is now open to all guests.

To book a reservation at the Inn, please go to Book a Room.

The Inn will have limited staff on property. All guests should plan on checking in before 10:00 P.M. We will have no overnight staff on site, but the emergency number located in your room will connect you to an on-call staff member.

Same Day / Walk in Reservations
We do not offer same day or walk in reservations


Arrival and Departure
Guests are required to maintain the recommended six-foot safe social distancing space. Floor markers have been added at the front desk for assistance. Face coverings must be worn by all guests when in the presence of others and while in public spaces within our facilities.

Check In
Contact free check-in protocols are in place. Guests will be asked to swipe their own credit cards. The front desk counter, credit card terminals and entire lobby area are sanitized using CDC approved disinfectant chemicals to combat COVID-19, following Rutgers University guidelines.

Check Out
We have implemented a paperless guest folio policy. Receipts will be automatically emailed to guests upon checkout. Key cards are to be returned to the drop box located in the lobby.


Guest Rooms
To ensure the safety of our guests, we follow CDC guidelines, as well as Rutgers University guidelines, in implementing measures from the point of check in through check out.

Room Readiness
Guest rooms are cleaned and sanitized using CDC approved disinfectant chemicals to combat COVID-19 and following Rutgers University guidelines. Housekeepers wear approved PPE to maximize safety.

Housekeeping Services
We have returned to our regular housekeeping cleaning protocols. Light touch service, which includes replacing used towels, emptying trash and making the beds, will be performed daily. Every 4th day of a reservation, our housekeeping staff will provide a full-service cleaning. Guests will still have the option to decline any housekeeping service upon check in, and will receive the appropriate amenities delivered outside of their guest rooms.


Staff
All Rutgers University Inn and Conference Center staff members adhere to Rutgers University prescribed guidelines including daily self-screening and reporting requirements, frequent hand washing, and the use of hand sanitizer after each guest interaction. For enhanced guest reassurance and to help reduce the spread of COVID-19, our staff members have completed training regarding the medical concerns, safety protocols, and behavioral changes of COVID-19 symptoms.


Capacity Limitations
Capacity limitations are in effect in public areas, elevators and public restrooms, and will be monitored by management.

All high touch areas are cleaned and sanitized throughout the day with CDC approved disinfectant chemicals to combat COVID-19, following Rutgers University guidelines. Bell carts are sanitized after each use. Hand sanitizer stations have been added in public areas.