Meet the Staff

Our cheerful, service-oriented staff is always here to serve your needs.


    Donna Binstein | Conference Services Manager

      For meshing all the critical details that go into staging a successful
     group event, Donna makes it all possible. From initial contact,
     to detail planning, to the day of your program, to invoicing and payment,
     Donna is your event coordination expert, and single contact solution.






    Deana Pagnozzi | Director

      Steering a mission that channels the Rutgers standards of excellence
     into high quality overnight and meeting experiences, Deana sets the course
     that guests, the University, and the community expect. Advancing
     Inn facilities and guests services, collaborating campus department
     accommodations, and operating with a keen eye on fiscal responsibility,
     Deana leads the big picture in making the Inn an impressionable
     part of your Rutgers experience.




    Janet O’Beirne | Operations Manager

      Like a symphony conductor orchestrating an outstanding performance,
     Janet is our chief of the day-to-day. Leader, supervisor and fine-tuner,
     Janet integrates people and facilities to seamlessly impart a memorable,
     and meaningful experience with each guest, on every visit.
     Including your time with us now.





    James West | Custodial Group Leader

      When things need to be done within our facilities to
     ensure exceptional guest experiences, James is our go-to.
     From in-room maintenance, to conference set up and technology,
     James is your staff member who will handle what you need.






    Gary O'Brien | Part Time Supervisor

      Great teams have that go-to person that provides the supervisory
     cover to keep staff, guests and events on course during non-standard hours.
     Gary fills that role at the Inn, helping ensure the Inn experience
     is one guests will choose to repeat many times over.






    Francis San Juan | Evening & Weekend Supervisor

      There’s a knack for successfully working with student staff members,
     part-time employees, and overseeing events to ensure they run smoothly.
      At the Inn, Francis is our support champion. He’s there when you need him.







    Joanne Vadola Leaf | Guest Relations Agent

      A natural for delivering customer expectations, Joanne beings
     a passion that ensures every guest enjoys their time with us.
     Whether you’re here for overnight accommodations, or hosting
      a single or multi-day conference, Joanne is your lead to an exceptional
     Inn experience. 






Student Residence Coordinators


Senior and graduate level students having leadership experience with strong interpersonal, critical thinking and communication skills. Welcomes guests to the front desk and provides guest and conference assistance during non-business hours.


    Jin Kim

     Year: Senior
     Major:Computer Science
     Graduation: Spring 2021

     Favorite Hobby: Hiking
     Hometown: Edison, NJ
     Native Language: English/Korean




    Richard Jang

     Year: Junior
     Double Major: (1) Supply Chain Management
     (2) Business Analytics and Information Technology
     Graduation: Spring 2021

     Favorite Hobby: Eating
     Hometown: Morganville, NJ
     Native Language: English