Meet the Staff
Our cheerful, service-oriented staff is always here to serve your needs.
Donna Binstein | Conference Services Manager
For meshing all the critical details that go into staging a successful
group event, Donna makes it all possible. From initial contact,
to detail planning, to the day of your program, to invoicing and payment,
Donna is your event coordination expert, and single contact solution.
Deana Pagnozzi | Director
Steering a mission that channels the Rutgers standards of excellence
into high quality overnight and meeting experiences, Deana sets the course
that guests, the University, and the community expect. Advancing
Inn facilities and guests services, collaborating campus department
accommodations, and operating with a keen eye on fiscal responsibility,
Deana leads the big picture in making the Inn an impressionable
part of your Rutgers experience.
Janet O’Beirne | Operations Manager
Like a symphony conductor orchestrating an outstanding performance,
Janet is our chief of the day-to-day. Leader, supervisor and fine-tuner,
Janet integrates people and facilities to seamlessly impart a memorable,
and meaningful experience with each guest, on every visit.
Including your time with us now.
James West | Custodial Group Leader
When things need to be done within our facilities to
ensure exceptional guest experiences, James is our go-to.
From in-room maintenance, to conference set up and technology,
James is your staff member who will handle what you need.
Gary O'Brien | Part Time Supervisor
Great teams have that go-to person that provides the supervisory
cover to keep staff, guests and events on course during non-standard hours.
Gary fills that role at the Inn, helping ensure the Inn experience
is one guests will choose to repeat many times over.
Francis San Juan | Evening & Weekend Supervisor
There’s a knack for successfully working with student staff members,
part-time employees, and overseeing events to ensure they run smoothly.
At the Inn, Francis is our support champion. He’s there when you need him.
Joanne Vadola Leaf | Guest Relations Agent
A natural for delivering customer expectations, Joanne beings
a passion that ensures every guest enjoys their time with us.
Whether you’re here for overnight accommodations, or hosting
a single or multi-day conference, Joanne is your lead to an exceptional
Student Residence Coordinators
Senior and graduate level students having leadership experience with strong interpersonal, critical thinking and communication skills. Welcomes guests to the front desk and provides guest and conference assistance during non-business hours.
Graduation: Spring 2021
Favorite Hobby: Hiking
Hometown: Edison, NJ
Native Language: English/Korean
Double Major: (1) Supply Chain Management
(2) Business Analytics and Information Technology
Graduation: Spring 2021
Favorite Hobby: Eating
Hometown: Morganville, NJ
Native Language: English